**Shipping Policies and Q's**

We take great care to make sure your order is packed correctly and securely before it is shipped.

Once your order has been shipped, you will receive tracking information by email. If your package is delayed, please check your tracking and contact your local post office first.

For international orders, packages may sometimes be held at your local post office or customs office without notice, so it is always a good idea to check with them if tracking has not updated.

If your package was shipped with USPS and appears to be lost in transit, please contact us and we can help with the USPS inquiry or claims process when applicable.

If a package is returned to us because it was unclaimed, refused, or the address entered at checkout was incorrect, the customer is responsible for the cost of reshipping it.

International customers are responsible for any customs duties, import taxes, or carrier handling fees charged by their country. These fees are not included in your order total and may be required before delivery.